FAQ

Frequently Asked Questions

We receive a lot of questions on a regular basis, here are a few answers to the most common inquiries. If you don't find the answer you are looking for make sure to check out the 1BitSquared WikiPaparazzi UAV Wiki, Paparazzi UAV Mailinglist or contact us through the contact form and we will be happy to answer any questions you might have.

 

Q: What is 1BitSquared?

A: We are a development, consulting and manufacturing company located in Oregon in the United States. We develop nano UAV (Unmanned Aerial Vehicle) systems. Our aim is to make all of our hardware smaller and lighter than the rest of the hardware on the market. In the flying world everything is about weight and efficiency, if the autopilot is smaller and more efficient you can fly longer and carry more payload.

 

Q: Where can I purchase the boards ( Lisa/S, Lisa/S starter kit, Nano Quad Kit, Lisa/MXBlack Magic Probe )?

A: Most of our business sales are currently online. Just click on the shop link in the header.

 

Q: How do I order a Lisa/S with a pre-soldered motor adapter kit? 

A: Lisa/S can be ordered with the motor adapter kit pre-soldering individually, in the starter kit or in the nano quadcopter kit. Follow the link, go to the bottom of the page and select the settings you are interested in having for your board.

  

Q: Do you support firmware from project ____ ?

A: At the moment we only officially support the Paparazzi UAV software framework. If you are a member of any other Open-Source Software UAV project feel free to add support for our hardware to your project. We are happy to provide our advice and expertise to your efforts, just contact us directly using the contact form.

 

Q: Why do our autopilots run on Paparazzi?

A: Paparazzi UAV is a very versatile and powerful Open-Source UAV software framework. The community has a long track record of cutting edge scientific research. Paparazzi evolved from the need for versatile autonomous capabilities running on a variety of hardware. Because of all the above and more, we individually and as a company are contributors and members of the Paparazzi community.

 

Q: I am intimidated about using Paparazzi, what sort of support tutorials, manuals and documentation information will you be providing to your customers?

A: We are actively contributing to the improvement of the documentation found on the Paparazzi Wiki. The Wiki includes detailed product specifications as well as step by step wiring diagrams for the use of our hardware in different applications.

We have added a docs link in the header of our website that goes directly to our new 1BitSquared wiki, it has a selection of documentation specific to the 1BitSquared products and hardware. It is not meant as a replacement to the Paparazzi wiki, but as a complimentary source of information to make the introduction to our hardware more accessible. Feel free to create an account and help share your knowledge with the community. 

We are producing a series of YouTube videos to provide an introduction to Paparazzi as well as more in depth videos showing how to integrate and build Paparazzi based UAV systems. We already have a series of 4 videos explaining each method of Paparazzi installation on the 1BitSquared YouTube Channel.

Additionally we made a series of videos with HAK5 about Open Source Drones, explaining what Drones/UAV/UAS are, how to build, operate, program, and calibrate them. The episodes are available to view here.

If you do not find the answer to your question here, the Paparazzi mailing-list is always a very good resource with experienced and helpful Paparazzi users. If you get stuck, there are many individuals who are happy to answer your questions. We are also part of that list and try to help with any issues users may have.

 

Q: Where can I find the source code of the software your hardware uses.

A: Our hardware is using the Paparazzi UAV software framework. As we are part of the Paparazzi community we actively contribute all of our software back to the project. You can find all of the up to date code in the Paparazzi UAV GitHub repository.

 

Q: Where can I find information about the pinouts, voltages and currents of the hardware you are providing in your store?

A: All of the most up-to-date product specifications can be found on the Paparazzi UAV wiki.

 

Q: How can the Lisa/S be flashed? Do I need the Black Magic Probe to flash it?

A: We are providing Lisa/S with no firmware flashed onto the hardware. You will need the Black Magic Probe or any other programmer that supports the Serial Wire Debug (SWD) protocol to upload a firmware onto the Lisa/S.

 

Q: What bootloader are you using on the micro controller chip?

A: It depends on the board. Lisa/S does not contain a bootloader and you need to use the Black Magic Probe (BMP) or any other Serial Wire Debug (SWD) compatible programmer. USBRF and Lisa/M come with Luftboot bootloader preprogrammed that allows firmware upload through their USB interfaces. We still recommend the use of BMP instead, as it provides faster programming speeds as well as provides debugging features, not available through Luftboot.

 

Q: Would it be possible to use your hardware and then write and flash my own programs onto your boards?

A: Yes you definitely can program your own firmware onto our hardware. We have the Serial Wire Debug (SWD) pins exposed on all of our hardware, and encourage their use together with the Black Magic Probe programmer. Some of our boards also contain a DFU capable bootloader called Luftboot. We do not implement and add any features that might prevent you from accessing every aspect of the hardware we sell.

As a side note: We are pursuing complete integration and interoperability of our hardware with the Paparazzi UAV autopilot firmware and software framework. Depending on your application you might consider integrating your custom platform into Paparazzi or reuse parts of Paparazzi for your project, instead of reinventing the wheel. We are looking forward to your pull requests on GitHub. :)

 

Q: Is your Lisa/S autopilot fully debugged?

A: Lisa/S and any other hardware available on the website is meant for developers, system integrators, researchers and tech-savvy hobbyists. We put a lot of effort and care into making our hardware and we test it very thoroughly. However, as with every complicated system with versatile applications, it is practically impossible to guarantee that it will work in every imaginable situation. Lisa/S is intended to be used with the Paparazzi UAV software framework and we have tested its use on many brushed and brushless quadcopters. Please refer to the Paparazzi UAV wiki for detailed descriptions and tutorials related to the hardware we provide in the store. If you want to know if Lisa/S will work for your particular project, please contact us.

We are continually improving our hardware and contribute improvements to the Paparazzi UAV framework to make things work more smoothly. Still, to be clear, Lisa/S is still in the early release stage of the hardware and should not be considered as plug and play yet.

 

Q: Is it possible to connect a camera to Lisa/S and CyRF?

A: CyRF is meant as a data modem. You might be able to transfer single frames of image data over the link. For real time video you will definitely want to use other types of wireless technology.

 

Q: Is it possible to connect a LIDAR sensor? Have you tried any LIDARs yet? Do you have any suggestions?

A: I only have experience with Hokuyo sensors. As far as I know they have a UART interface. So they will definitely work with Lisa/S as it has the UART interface exposed.

 

Q: How soon can I expect to hear from you once I have sent out my message?

A: We make every effort to respond as promptly as possible, expect a response from our team within 48 hours of message arrival.

 

Q: When will my order ship?

A: We aim to process orders in one to two days of the purchase date, although at busy times we may take up to one working week (5 days).

 

Q: What is the cut off time for same day shipping?

A: To ensure that your order ships on the same day of purchase, the order must be placed before noon. Additionally, please add a note indicating that your order needs to go out on the same day of purchase. This only applies to FedEx shipping orders.

 

Q: What are my shipping options?

A: We are now offering USPS for domestic shipping within the United States and overseas. We also offer FedEx Express for all of our shipments within the US and use FedEx International Priority for our shipments abroad. 

The FedEx International Priority transit times to Europe for example are about a week. However the USPS International shipping times are likely to take up to a month or longer. We advise you only select USPS International shipping if you are not in a hurry to receive your hardware. Please remember that most international shipments take a little time going through customs. Overseas customers may be eligible to pay local customs or duty charges; these are not included in your payment to us.

When placing an order with FedEx please include your phone number, FedEx requires it to ensure the delivery of your order.

 

Here is our shipping cost table for reference:

 Country Shipment type Price
United States Standard USPS Shipping $7
United States Standard 2nd Day Tracked FedEx Shipping $19
United States Standard Next Day Tracked FedEx Shipping $37
Canada Standard USPS Shipping $20
Canada Standard International Priority Tracked FedEx Shipping $50
Australia Standard USPS Shipping $25
Australia Standard International Priority Tracked FedEx Shipping $74
Rest of World Standard USPS Shipping $25
Rest of World Standard International Priority Tracked FedEx Shipping $65

 

All orders above $450 are eligible for free standard USPS shipping.

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